CONTACT US

Have a question about your order, returns, shipping, or styling?
Our customer support team is here to help.

Email:
support@aveliabrooch.com

Response time:
We usually reply within 24–48 business hours, Monday–Friday.

Order Support:
For order updates, returns, exchanges, or damaged items, please include your order number and the email used at checkout.

Shipping:
Orders usually take 1–3 business days to process. Standard shipping typically arrives within 5–8 business days after shipment.

Returns:
We accept return requests within 30 days of delivery. Please contact us before sending your item back.